These workshops will provide you with the tools and processes needed to ensure that your participation as either a team leader or team member, will be effective. It provides you with a process to ensure that you leverage the skills and experience of every team member.

Change Success

Learn how to improve your probability of success in any change initiative or project and reduce the costs of the trial and error approach.

Business Value Maximisation

Are you seeking to improve value of your business? This course is an introduction into the steps involved to reduce waste in your business and increase profit; techniques to achieve growth; identify the risks to your business growth and complete your one page plan for growth.

Growth Strategy

Understand what products, services, people, industries and market segments will provide your desired growth and then what strategies are required to ensure you achieve your goals is critical. This workshop is designed to enable attendees to develop a marketing and sales strategy for their organisations and then build in safeguards to ensure continued success.

Problem Solving

This workshop has been built to help you take a group through a series of tools and methodologies to help implement a common approach to problem solving in an organisation.

Project Team Implementation

This course takes you through the process to setup and implement project teams successfully in an organisation in order to drive change effectively.

Vision Setting

One of the most difficult areas of business and personal development is vision setting. For most people tomorrow’s vision is the same as today, only slightly better. The world is changing so rapidly that more of the same would be wrong. The vision setting process attendees will learn in this workshop draws on a combination of world’s best practice and self-developed tools and processes. A clear and concise vision that is well communicated to all stakeholders can give you a sustainable competitive advantage.

Customer Service

Learn how to improve your customer service skills through insight into your customers’ needs, improved communication and problem-solving skills.

Leadership Development

The world in which we work is constantly changing. Organisations are challenged with conditions that change at breakneck speed. To succeed in this volatile business environment, leaders frequently undertake strategic initiatives. Unfortunately, too often these initiatives are poorly charted and inadequately executed. The role of a leader in a business is to establish a clear direction and create an environment that empowers the team to achieve the desired goals. This workshop will step attendees through what skills are needed to be a successful leader in this challenging environment?

Profit Improvement

Processes either add value, or waste to the production of an item or service. Waste elimination is one of the most effective ways to increase profitability in businesses. To eliminate waste, it is therefore important to fully understand exactly what waste is and where it can be found. Toyota, the Japanese automobile manufacturer, after years of work to remove waste, identified seven prominent wastes that can be applied to all businesses. This workshop will assist attendees in developing a clear waste reduction plan to improve profitability.

Time Management

This workshop will show you the time management techniques to enable you to effectively and efficiently plan your time and your life. You will be introduced to tools and processes that will assist you to channel your energy and efforts effectively into achieving goals and making time for some well-earned fun and rest along the way. You will identify your time management barriers and develop an action plan to overcome each of these barriers. At the end of this workshop you will be in a position to prepare your One Page ‘Time Management’ Plan and finish with a list of actions ready for immediate implementation.

Problem Solving Skills

Learn a series of tools and methodologies to help implement a common approach to problem solving in an organisation. Discover how to make more robust decisions, rank the priority of key issues and a powerful sequence of tools to take a strategy into action.

Growth Strategy

Learn the fundamentals of how to accelerate growth in a business.

Profit Improvement

Learn how to improve the profitability of any business by removing up to 30% of the inefficiencies (waste) that occurs every day.

Project Team Implementation

Learn how to setup and implement project teams successfully in an organisation in order to drive change effectively.

Sales Performance

Learn how to accelerate sales performance in an organisation. Leveraging the tools and methodologies from experienced sales scientist Mike Boyle from Banjar Group.

Self Confidence

Learn how to improve your level of self-confidence with this solution developed by leading clinical psychologist Dr Darryl Cross. Discover the tools and processes to overcome negative self-talk, self-sabotage and fears while mapping out a clear plan to boost your levels of self-confidence.

CTC can create personalised training, a full day or half day,  for your team, designed with your business needs in mind. Michele will scope out the top 3 issues in your business and bring together a training program that will address these areas.

CTC can also design personalised training for your clients to meet their needs for business improvement.

Price on application.