Your people are the number one factor behind long term business success or failure. Most employees who look for greener pastures are quitting their boss, not their job. So it is vital to understand your team and figure out how to get along with them. With a good people management process in place, you can develop great leadership.
Implementing an effective team management process will yield many benefits for you and your staff, including:
- better hiring decisions
- increased staff motivation and reduced staff turnover
- a less stressful and more dynamic work environment
- greater productivity and efficient team work
- a more effective organisation
CTC will help you put appropriate structured team processes in place to facilitate the following:
- Behavioural Profiling – requires you to fill out an Extended DISC® profile questionnaire. With this, we can assess your communication style, leadership style, strengths, stress optimisation and other important attributes. We’ll give you access to a suite of online assessment tools to help maximize team performance across a number of areas, if you so choose.
- Organisational Chart creation – defines your organization and its roles, now and for the future
- Job descriptions – clarifying these to identify the required skills for each role
- Performance benchmarks – determining these for your staff, based on your business goals
- Performance appraisal process – setting this up to include procedures for recognizing good performance and providing coaching for under-performance
- Communication strategy – developing this to include, for example, structured weekly team meetings
- Staff surveys, reviews of staff and their time management – to enhance your team’s results
- Staff training seminars and workshops – to create a productive and structured team, and to develop great leadership capabilities.
- Employee contracts, exit surveys and budgets – we assist with these to create better team management.
Profiling for your team informs you about their attributes, strengths, development areas, motivators, de-motivators, communication style, ideal manager/leader, decision-making and more. It can also indicate stress patterns, insecurity, uncertainty about role and pressure to change.
We’ll give you valuable clues on how to best work with Gen Y team members, such as how to motivate them and reduce staff turnover.
A committed team working harmoniously together is going to result in increased productivity, less stress and better client relationships. Everyone benefits from a much more enjoyable work environment. And, of course, it will mean more profit and less time in the office for you!