In these times of increasing pace and complexity of business, where AI is continually encroaching on current business practices, and some team members feel their ‘head is on the chopping block’, trust is put under pressure. It’s essential that today’s leaders keep their eyes open to new opportunities and ideas and be flexible to adapt to change. They need to be open-minded and willing to evolve. Fostering a team that shares this mindset will ensure success in transforming to the roles of the future. Leadership styles are being put under the spotlight, understanding your style and how to transition it to one that harbors trust, will be paramount.

Too often we see leaders delegate, but when the task is not completed to their expectation (often a timely issue), they revert to a command-and-control style of leadership, taking back the task in hand. Therefore, becoming overworked, stressed and time poor. The team disengages and productivity and morale falls.

When leaders delegate and allow individuals to steer the systems themselves, they become empowered teams and performance is substantially improved. Effective leaders capitalize on the skills and time of others they lead, in order to have the requisite time to strategise, prioritise and innovate. A growing business requires leverage through replicable systems as well as through people.

Trust is at the heart of the delegation and can be recognized in an organization where there is a regular feedback process, accountability and recognition, mistakes are seen as growth opportunities for learning and managers can make decisions around their expertise. A leader who masters the skills of coaching, which includes successful delegation, will be preparing the leaders of tomorrow.

Trust starts with the leader. They must show that they trust first in order to gain the trust of their team.

As Stephen Hawking once said “intelligence is the ability to adapt to change.”