In this Digital Age with the need for agility & flexibility it is vital that the Leaders learn to use their emotional intelligence to improve their companies. Emotional Intelligence, or EQ, is an important quality of a Digital Leader especially in the development in fostering community and teamwork, a criterion of being an effective Digital Leader. So, what is EQ?

In the world of psychology, there is lively debate about how the brain works but Daniel Goleman, a world-renowned behavioural scientist said that “the part of the brain which supports emotional and social intelligence is the last circuitry of the brain to become anatomically mature and because of neuroplasticity, the brain shapes itself according to repeated experience”.

What is ’emotional intelligence’?
In the 1990’s, psychologist Daniel Goleman coined five main components of emotional intelligence that affect leadership:

1. Self-Awareness
Self-aware leaders have a clear picture of their strengths and weaknesses. This skill also allows them to be aware of how they’re perceived by others. Having this knowledge, better equips them to respond in a way that delivers the results they need.

2. Self-Regulation
Self-regulation allows leaders to control their emotions when making decisions or responding to certain situations. Leaders with self-regulation rarely verbally attack others; make rash decisions or compromise core values.

3. Self-Motivation
Motivation is passion that goes beyond the material of money and status. This is about being fundamentally driven by a purpose deeper than something that might not last. Self-motivated leaders consistently work towards their goal with a high standard for the work they produce.

4. Empathy
Leaders lead people. Empathy is the ability to successfully manage a team of people by understanding their drivers and emotions. It’s through empathy, that a leader can help develop the people on their team, challenge them and give constructive feedback.

5. Social Skills
Social skills relate to conflict resolution, communication skills as well as forging strong relationships with others. Leaders with strong social skills are good at managing change and set an example to others with their behaviour.

Aside from these five core characteristics, there is also: charisma, confidence, the managing of relationships, and the regulating of one’s own expectations. These all fall under the banner of emotional intelligence. To be truly inspiring and memorable, a leader has to be able to display the following characteristics.

Emotional Self-Control
– The ability to control emotions that are inappropriate

Transparency
– Being honest and trustworthy, and having Integrity

Adaptability
– The ability to be flexible in changing situations

Achievement
– The drive to meet inner standards of excellence

Initiative
– Being ready to act and seize opportunities

Optimism
– The ability to see the positive in events

There is no right or wrong about emotions. It is how you manage your emotions when in a leadership position that is the key issue.

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